Recensioni di Indie Campers in San Francisco

Pick up and drop off was simple and fast, rental was great! Only issue was the outdoor shower attachment was broken so we couldn’t use it. Otherwise fantastic experience. Tal was great at both Pick-up and drop off, really appreciated his attention. The Solis was perfect for camping adventures into Mendocino, slightly more rugged off-road tires made driving on logging roads a breeze. Murphy bed was comfortable for two adults and my son slept in the pop up. I could see how pickup could be a bit harder if the office is busy, but the team was working hard and Tal was great to work with. Overall highly recommend for adventures out of SF.

We had to wait nearly 3 hours for our RV to be ready. It had not been cleaned externally and internally. There was then a technical problem with the battery not charging, so we had to have a different RV. Again it had not been cleaned and the waste tank was full-so had to go and be emptied. The staff were pleasant and helpful, but were obviously understaffed and over worked. We did have a great holiday with our indie camper and the return/drop off was very quick and easy. This is our second time renting and indie camper from San Francisco and we would use them again, but would love to see an improvement in the check in/pick up service. Great check out service. Quick and easy.

Interior and exterior of van was not cleqn d when we picked it up. Had to spend an hour cleaning it. Everything else was great. Van worked great for our family. You may want to change the oil and we had to purchase windshield fluid as well since that was out. We recommend Indie campers. Was a great experience for us to go see the redwoods in a Winnebago van. The service was good. Only complaint was the vehicle wasn’t real clean upon pickup Thanks !

Un nettoyage plus approfondi à l’intérieur et ç’aurait été parfait

Das Geschirrequipment ist absolut Basic. Pfannen etc sind nicht auf Langlebigkeit ausgelegt sondern werdet ihr wahrscheinlich regelmäßig wegwerfen und neubeschaffen müssen weil das einfach das billigste Zeug ist was ihr gekauft habt. Ein qualitatives scharfes Messer wäre toll gewesen. Eine Tasse für Kaffee ebenfalls diesen haben wir aus dem Plastikbecher getrunken. Auch eine Ersatzpropanflasche haben wir gekauft, weil wir nicht wussten wie voll oder leer die alte war/ist. Die Propanflaschen sollten allerdings nicht bei einer Temperatur höher 43 Grad benutzt werden. Wir waren im Death Valley bei 53 Grad, da haben wir sicherheitshalber die Flaschen mit ins Hotel genommen das kann gefährlich enden, hier ggf. Propanflaschen mit höherer wicherheitseigenschaften beschaffen. Ein Geschirrhandtuch hat auch gefehlt. -> Kauft qualitative Pfannen und Tassen und macht Marketing draus indem ihr Logo und Namen drauf drucken lasst. Gaaaaaanz wichtig zum Schluss: In dem Karren stand nirgends drin welchen Sprit er braucht: Diesel oder Benzin? Bei einem Jeep Wrangler 4x4 tippt man eher auf Diesel, war aber Benzin. Wir konnten das nur über die Fahrzeugidentifikationsnummer rausfinden welche den Sprit Typ ein codiert hat. Kein Aufkleber beim Tankdeckel, keine Gebrauchsanweisung im Handschuhfach da war wirklich nichts da was uns gesagt hat welchen Sprit wir brauchen. -> Klebt doch da einfach einen Aufkleber in Tankdeckel und gut ist. Leider mussten wir einen neuen Klappstuhl kaufen weil der andere gebrochen war. Natürlich immer unschön wenn man das Bier schon offen hat und sich dann setzen möchte und feststellt, der Stuhl ist kaputt. Kissen wurden wir angewiesen neue zu kaufen und die dann in Rechnung zu stellen. Man möchte halt auch nicht den Urlaub beginnen erstmal Kissen zu kaufen. Hatten beim abholen eine Wartezeit von ca. 30-45min auch eher unschön aber passiert. Es sind also die kleinen Sachen an denen ihr wachsen könnt. Der Jeep lief auf jeden Fall smooth. War ein super adventure gerne jederzeit wieder.

We got the wrong size of sheets, and it would have helped to have a cutting knife, some cleaning props like a little broom, dish soap, hand soap? But other than that it was great that k you! It should be more clear what the expenses will be other than the price for the van, insurance, sheets, cleaning, gas, dumpage. I thought most of those things would be included. The price just kept getting higher as every thing I needed to pay for +

In person communication is lacking. The online resource is amazing. A personal confirmation call prior to departure would clear up any anxiety. Over all I had a very pleasant experience start to finish. Will recommend! The final payment is very antiquated. Why don’t charge for additional miles and issue a refund for the deposit? Why not just use the deposit to cover and issue the difference? Weird process.

Trip of a lifetime! We loved it! Local crew was great. Camper worked well. Looking forward to booking again

The bed linen were not spotless but good Great trip and overall experience. Everything was easy!

This was a great surprise - he Solis was so easy to drive, and my dogs loved being in it. I also love it that Indie is pet friendly. I had great customer support- James did a wonderful job and went way beyond, he was superlative.

Friendly staff. Comfortable vans. Will rent again.

The black/grey water was full and the staff told me their is a wearing issue however when I flushed it the lights went off so his claimed were false. The car also was dirty from the outside. Thank you so much for the service. Alex is awesome helped me in the process and explained everything as it should. Also Luis helped in returning the vehicle checking out process. Thank you all.

I'd love for the color on the website to match the vehicle we got. We got the Solis Air. It was mostly great. The only downsides were the air conditioning didn't cool the roof bed, and the shower was hard to use being in the same space as the toilet.

Provide full set of bug nets and bedding. Provide full fresh water and full fuel. Great vehicle, didn't need to use electrical hook ups for 9 nights thanks to the solar panel. Size meant we could fit in most parking spots and it didn't feel too big. Did an average of about 16mpg if need to plan fuel costs! Don't forget a phone holder for sat nav, these would be a good addition for Indie Campers to sell at their check in counter, we used a Yosh magnetic holder (Amazon) and it worked perfect. We found the fresh water hose to be quite short, which made filling up difficult in some spots, having multiple end connections to this hose for the various faucets you find at different locations would also be helpful too (we had to improvise a siphon fill from a tub in some places). Overall it was a perfectly fine experience, with no issues with the van or the check-in/out process and we would use again.

Great experience overall! When we picked up the van, the windshield was still covered in bugs from the last trip. I took it home and washed it before beginning our trip. Other than that, everything was great. Was a great van and great experience. We were 3 adults, and found the van comfortable, but cozy. 4 adults would be too much! The most exciting feature that I didn’t know to expect was the heater as we had many cold nights. It took a few nights to get the routine down of where to store things, what you needed at night and needed to leave accessible. Cooking was great and the kit it came with worked out well.

Please ensure the door to the main cabin area shuts properly. We had a vehicle that was brand new (we were the second customers to use it) and the door would not latch properly. It was quite frustrating/challenging. Please ensure all of the stovetop burners are in working order. Only 1 of the 3 burners on the stovetop lit/produced a flame. Everything else was great!! We had a great experience with our RV and the customer service at check-in and check-out was smooth, seamless, and superb! All of our questions were answered thoughtfully and patiently and we were shown everything we needed. We will recommend to others and definitely rent again next time!! ~ Chris

Richard at the San Francisco location was exceptionally helpful. He took the time to answer every question we had and did a pre-operational check on every piece of equipment right in front of us to ensure we received a fully functioning RV. Team was quick and efficient at check-out.

gps et wifi dans les véhicules . Van très agréable ! Pouvez vous ajouter dans les kits , des torchons de cuisine et des serviettes de toilette. Et une housse pour la couette. Très beau voyage dans ce van !

Everything was great and the RV was in great shape , I would recommend you leaving on all the van a little paper with instructions on generators and water plugs and such, as in many cases the vans are taken to no signal places, in sure it would help

Just a walk through of the interior to make sure all parties are aware of minor things. Besides that, great staff! Thanks again! Great for a couple, can Def house another, fun ride and greater experience!

A manual in the camper van would be helpful It was very comfortable. We enjoyed the heat on the cold nights. Lots of room

You can’t guys, it could not get more seamless! Thank you for such an amazing trip!

1. Put a sticker on the windshield letting us know the van’s height. 2.put a sticker in the van with a QR code to contact assistance or a whatsapp number to contact the lot we picked up our van. 3.Create a QR code for a map of campgrounds and campervans or vans services around National Parks. (Water, LP, GAS, gray water disposal or resting areas on highways. Jamie (Jaime) & Anthony were very helpful, understanding and gave an outstanding attention to all of my needs. I will definitely come back with the family to experience the Indie van soon! THANK YOU!!

The waiting area is not well kept. The service and product is great, just make the wait room a bit nicer. Rented the Solis Air for me and my daughter, it was a great trip easy to drive and operate.

I was helped and shown everything with great detail. I enjoyed my trip and was able to drop off quick and smoothly