Recensioni di Indie Campers in Edimburgo

Véhicule tout neuf :) parfait

Excellent time, excellent team, excellent service.

Moins de temps d attente

Good services

Very friendly and supportive staff. The campervan was well equipd although some small issues. The management was very accomodating

Keep the high level Service as IT is. We are very satisfied with the Motorhome or it was very specious and comfortable for 5 people!!! Very good service

Très belle expérience à renouveler

There were no shelves and hangers in the closets. good experience

Respecter les horaires de prise en charge. La boîte auto est très appréciable. Le véhicule est très fonctionnel, la cuisine également

Chouette voyage, quelques soucis mineurs avec le van signalés à indie camper Merci Merci à l'équipe locale d'avoir répondus à notre problème

Nous n’avions pas de grille sur le kit bbq. Sinon tout était bien ! Très bonne expérience !

Generally good experience ;)

Moins d'attente au départ au moment de récupérer notre véhicule. Parking mériterait d'être un peu plus propre Bonne expérience Véhicule conforme à nos attentes Personnel gentil Juste trop d'attente avant de récupérer notre véhicule

Missing mugs/cups, but everything else went very well !

Adapter les kits pour 5 personnes qd on est 5. Remplir d adblue à l'avance, et liquide toilette disponible avant le depart. Camping car grand pour 5, pas trop facile pour les petites routes mais très confortable

We arrived at the pick-up point by taxi at the agreed time. The first impression was that the premises were very crammed with all kinds of motorhomes, old boxes, old car parts, new parts, and lots of trash everywhere. We joined the waiting line. After about an hour of waiting, it was our turn for the briefing. The briefing was friendly and competent. After half an hour, we were ready to depart. The motorhome was new and clean. Everything that was really necessary was provided, but nothing more. Unfortunately, the shelves in the largest closet could not be used because the mounting was broken. This damage was only discovered during the handover and unfortunately could not be repaired. There was no discount for the damage. The motorhome worked flawlessly, and we had a very nice and eventful vacation with it. When we returned it, we again had about an hour's wait, which was once again handled in a friendly and competent manner. No new defects were found, and everything went smoothly. In summary, one can say that everything that mattered was of good quality. Unfortunately, the first impression due to the company premises was not the best.

Overall we had a great experience with your rental van. However, check in and check-out takes too long. I feel that staffing levels were not sufficient to handle the number of vehicles being checked in and out all at once. Staff was professional and friendly, but they were not reasonably able to keep up with the workload. This affected our travel plans significantly. If adding staff is not an option during peak times, then possibly staggering scheduled pick-up and drop off times would spread out the workload over time. If shortening the time this process takes is not possible, then informing the customer ahead of time that pick-up and drop off can take an hour to two hours after arrival would at least allow the customer to adjust their expectation. I also own and operate a small campervan rental business in the United States, so I am familiar with the business and have some of the same struggles. Another suggestion would be to include bedding, cooking and eating utensils in every rental without extra charge. My company provides these items as they are needed by nearly every renter. It also allows us to keep these items stored properly in the van rather than in a separate tote that is in the way and taking up valuable storage space during the entire trip. As a customer, it feels petty to be charged extra for these obviously needed items. We also include some extras, such as hammocks, toilet paper, towels, dish towels and first aid kits at no extra charge. In the rare case that a customer does not want these items, it is a simple matter to temporarily remove them from the vehicle. The cost of providing and maintaining these items can be absorbed into a slightly increased daily rental fee. Overall, we had a great experience exploring Scotland in one of your vans and I am just offering some constructive feedback. I would rent from Indie Campers again in the future. We love traveling in vans as much as we possibly can! Thank You, Mike Gustafson - GustoVans.com

We hebben zelf een aantal spullen moeten kopen zoals kussens (omdat die van jullie niet voldeden aan wat wij graag wilden), schaar, haringen, scherpe messen en ander kookgerei. Dit zou er volgens ons wel bij moeten zitten aangezien de huur aardig prijzig is. Een hele fijne camper. De camper reed erg fijn en zuinig. We hebben geen problemen ondervonden met het voertuig. Het personeel is erg aardig en behulpzaam. Laveen deed de incheck super en was erg aardig! Het bed en de kussen waren aan de harde kant, dit mag wel verbeterd worden. Ook de uitrusting van bestek en andere benodigdheden mag uitgebreider. Al met al een hele fijne vakantie gehad in Duuk de Ducato!

Smooth and fast, thank you! Do it, it's fun!

Just great experience.

Indiecampers staff was very helpful and made the rent experience easy and funny. We would reccomend Indiecampers for a beautiful road trip in Scotland!

Todo fantástico. Muy limpia. Estrenamos la caravana. Equipada con lo último. Magnífica nevera, calefacción,.. gracias

The experience overall was alright however, the team that prepared the essential travel kit forgot to add the chemical tabs for the toilet and one bottom bedsheet. Also, the light that was meant to flag that the toilet was full never went off. It was a good experience as the van is fully equipped with all the essentials - we traveled for 4 days and it was lovely. Just a note, when picking up the van if you added the essential travel kit double check if it has everything - we were missing the chemical tabs and as first time campervan travelers we had no idea where to buy those. Overall, I would highly recommend Indie Campers we had a great time!

Great Experience! Though there was a 2 hour delay at the time of checkin but Clement was a treat to deal with! His warm nature was a highlight to the start of our trip! During the check out Loveen helped us and made us feel comfortable. The staff is just Amazing! Streamlining the checkin process might be a point of fevelolment

Véhicule très bien aménagé et avec de bons équipement de base. Agréable à conduire, bonne reprise même dans les routes montagneuses. Lit très confortable. L’équipement de base fournit pour la cuisine pourrait être un peu plus généreux (verres en plus des tasses, petites cuillères… à minima) Nous sommes enchanté de notre expérience avec Indie Camper. Mise à part le Check in qui a été très pénible (plus d’une heure d’attente, véhicule pas prêt et batterie pas chargée complètement…), une fois parti du dépôt, c’était un pur bonheur.